Handbook of Service Science, Volume II
Handbook of Service Science, Volume II
Lyons, Kelly; Maglio, Paul P.; Spohrer, James C.; Patricio, Lia; Sawatani, Yuriko; Kieliszewski, Cheryl A.
Springer International Publishing AG
10/2018
837
Dura
Inglês
9783319985114
15 a 20 dias
1460