Quality in the 21st Century
Quality in the 21st Century
Perspectives from ASQ Feigenbaum Medal Winners
Sampaio, Paulo; Saraiva, Pedro
Springer International Publishing AG
09/2018
118
Mole
Inglês
9783319793375
15 a 20 dias
454
Future Conditional.- Importance of Data Quality for Analysis.- The Future of
Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on
a Global Scale there to be Seized or Lost.- Common Sense, Use the Right Tool
for the Job.- Development of Strategic Quality Metrics for Organizations Using
Hoshin Kanri.- Customer Experience Driving Quality Transformation.- The Role of
Learning and Exploration in Quality Management and Continuous Improvement.- The
Efficienti: Quality Professionals of the 21st Century.- Final Thoughts.- Feigenbaum
Medalists (Non-Authors) Short Bios.
Future Conditional.- Importance of Data Quality for Analysis.- The Future of
Quality: Strategy, Leadership, and an Opportunity to Improve Quality of Life on
a Global Scale there to be Seized or Lost.- Common Sense, Use the Right Tool
for the Job.- Development of Strategic Quality Metrics for Organizations Using
Hoshin Kanri.- Customer Experience Driving Quality Transformation.- The Role of
Learning and Exploration in Quality Management and Continuous Improvement.- The
Efficienti: Quality Professionals of the 21st Century.- Final Thoughts.- Feigenbaum
Medalists (Non-Authors) Short Bios.