Managing Public Trust

Managing Public Trust

Paliszkiewicz, Joanna; Kozuch, Barbara; Magala, Slawomir J.

Springer International Publishing AG

04/2018

295

Dura

Inglês

9783319704845

15 a 20 dias

534


ebook

Descrição não disponível.
PART 1: Trust and public trust: background and definitions.- 1. Trust - multifaceted notion.- 2. Understanding public trust.- PART 2: Public trust and organisational challenges.- 3. Public trust and organisational change.- 4. Public trust and organisational learning in academic institutions in Poland.- 5. The role and importance of trust in the processes of human resources management.- 6. Cultural factors of trust in a public organisation as a workplace.- 7. Trust and strategic partnership - a barrier for developing dynamic capabilities as illustrated by the example of a public organisation.- PART 3: The development of public trust.- 8. Building public trust in social media.- 9. Public service design and public trust: conceptualizing and sustainability.- PART 4: The dynamics of public trust in organisational co-operation.- 10. Mutual trust: joint performance by operations strategy implementation - securing the value chain by preparedness process.- 11. From experience of public organisations - To be (without trust) or not to be (with trust) - an explanation of non-cooperative behaviour.- 12. Trust in integrated territorial investment.- PART 5: Public trust in different countries.- 13. Managing public trust in Turkey.- 14. Managing public trust: cases in Taiwan.- 15. The role of trust in spatial planning processes: The case of Poland.- 16. Intellectual capital management and trust in public administration in European countries
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trust;public organisations;meritocracy;the importance of trust;dimensions of trust;cultural rule;organizational learning;knowledge creation;academic institutions;Human resource management;control;organizational trust;social systems;dynamic capabilities;strategic partnership;building public trust;public distrust;strategy implementation;cooperative behaviour;territorial investment